Privacy Policy
Effective Date: March 2026
At 3DXChat Store, we value your privacy. This policy explains how we collect and use your information to provide our digital asset services.
1. Information We Collect
Customer Email: We collect your email address during the checkout process to deliver your purchased digital files, send transaction receipts, and provide necessary technical support.
Transaction Data: We do not store or process your credit card details or private cryptocurrency keys on our servers. All financial transactions are handled securely by our external payment processing partners.
2. How We Use Your Data
To facilitate the automated delivery of your 3D assets and digital goods.
To maintain your order history and provide technical assistance.
To verify the validity of transactions and prevent fraudulent activity.
3. Data Sharing & Third Parties We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only with our essential service providers (such as our payment processors) strictly to complete your purchase and deliver your files. These partners are prohibited from using your information for any other purpose.
4. Data Security & Storage Your data is stored securely within our encrypted database. As we utilize blockchain technology for payments, your transaction hash is recorded on a public ledger; however, this does not expose your personal identity or banking details to the public.
5. Your Rights You may contact us at any time to request an update to your information or to have your customer account removed from our system, subject to record-keeping requirements for completed transactions. To remove your account in the Store, you may visit your account page to delete you account.
