Creators Help Guides
First of all, 3DXChat Store want to say ‘Welcome to join us to begin your Creator journey with us! But before you start, take your time to read the following terms and conditions for more understanding 🙂
1. General Terms
- First, all Creators (“Sellers”) registered with 3DXChat Store are required to be in Active User Subscription with 3DXChat.
- All users that registered and use this Site must be age 18+ and above.
- 3DXChat Store will take consideration to approve your application by knowing more of your past building experience using 3DXChat world Editor. We take high importance of the quality, credibility and trustworthy creators (“Sellers”) with us to ensure our customer satisfaction.
- All Creators (“Sellers”) must join our 3DXChat Store Discord server to be able to stay contact with the store site and with customer if customer has any inquiry after purchase. It is important for Creator (“Seller”) to understand after sales service/support is necessary to help our Customer to be happy with their purchase.
- 3DXChat Store has all rights to remove any Creator (“Sellers”) if any fraud case found, or any other actions deemed necessary to maintain a healthy community.
2. Payments & Billing
- Through the Site, 3dxchatstore.com provides electronic web-based platforms for exchanging information between buyers and sellers of products and services. Please note that 3DXChat Store do not take any payment on behalf of any sellers. All payments goes directly to seller’s PayPal account. So please make sure you have PayPal Business account, connect your PayPal account properly and also perform TEST before you start selling.
- If you experience PayPal payment on hold, please contact PayPal directly to inquire the reason. Mostly PayPal will on hold the payment in your PayPal account due to certain reasons please read here.
- For Seller that using ‘External/Affiliate Link’ that redirects to their own payment gateway, are liable to fulfill the File download to the customer once payment is successfully made. 3dxchatstore.com do not store any external file or liable to any file failed to be provided by Seller with external payment gateway.
- For any Services, 3dxchatstore.com does not represent either the seller or the buyer in specific transactions.
- 3dxchatstore.com does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sales on the Sites or the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.
- 3dxchatstore.com does not liable for any payment failed released from Seller’s own payment gateway. Seller must resolve this issue to their payment gateway company accordingly. Thus again, it is Seller’s own responsibility to test the payment working before starting any selling activities.
- If any parties facing any disputes kindly resolve instantly by open communication in Discord to keep as record.
- 3dxchatstore.com do not take any fee from any transactions performed in this site.
4. Claims of Copyright infringement
- If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint here. We respond quickly to the the concerns of rights owners about any alleged infringement.
- If you prefer to submit a report in writing, please provide us with this information :
- A proof that showing you are the owner of the subject, either by way of submitting any image proof of your work.
- A description of where the material that you claim is infringing is located on this site.
- Our site takes very serious of copy work from others and fake claim it as yours and sell it without the consent of the object owner. Both the owner of the claimed object and creator shall come into a resolution. And Store Administrator will take sole decision of the creator account termination.
- For Creator self protection of claims, kindly use only your own build creations in sell rooms. Even modified version of any pre-existing owned room is not recommended.
5. Relationship with 3dxchatstore.com
- 3dxchatstore.com is not a party to the dealings between Seller and Buyers, including posts, products or service rendered by the Sellers on site.
- 3dxchatstore.com is merely making a Site service available to enable the Sellers to upload their good art works for sales. Thus 3dxchatstore.com does not, in any way, supervise, direct or control Seller’s work.
Last but not least, thank you for reading and now Welcome onboard 🙂
Setting up the 3dxchat store can be very easy as long as you have pre selling experience before. But if this is the first time you encounter store selling features, please take some good time to read about it.
After you successfully registered and verified, you can access to Store feature via ‘Creator Dashboard‘ at the site Top Bar.
From here you will your left menu stated all feature you needed to run your store. Let’s get started :
- Set up your Store Logo and Banner
- Go to Left menu > Setting. (Explore the tab step by step as shown below)
- Store . Here you can set up your Store name, upload your Store logo and Banner.
- Location. It is optional.
- Payment. Our Store default payment is PayPal. You must make sure your PayPal Account is eligible to receive payments via any online sales. All customer payment goes INSTANTLY to your PayPal as 3dxchat store do not liable to hold any payment on behalf of seller.
- Customer Pay Option. Remember to check ‘PayPal’ if you are using our Store default payment. (If you have your own payment site and like the store to link to your payment link, we will include this topic in details at next chapter 3 ‘Upload your products‘ in the main Knowledgebase page. Please refer to that for more information.
- SEO. You can input your Facebook or Twitter at your choice.
- Customer Support. You can leave your preferred way of contacts. We usually recommended to use Discord in our 3dxchatstore discord server.
- Store Hours. You can put this info at your preference.
- Additional info. If you have any website would like showcase you can input your URL here.
Woooof..you made it to this 3rd point. Good job!
So here is the important part, which is to upload your Products!
First go to your Creator Dashboard left menu > Products
You will see ‘Add New’ Button below your store logo at your upper right. Click to add new products.
Here when you click the first field you will see ‘Simple Product‘ and ‘External/Affiliate products‘ options. I will explain here further.
- Simple product. Means you upload your product file here on the store, and the payment option must choose Store payment default option too, which is PayPal. So all transaction and downloadable file will be performed in the Store to the customer. (And here i emphasis again, the payment automatically goes directly to Seller’s paypal account)
- External/Affiliate products. Seller choose this when you don’t want to use PayPal or you have your own payment site link that you want to redirect customer to go to your site for payment when they click ‘check out’ in Store. This meaning your downloadable file will not be stored with 3dxchat store. And thus once customer is redirect to your site for payment, the file fulfillment will needed to be done from your site. 3DXChat Store held no liability towards your customers who failed to get file from your site, and if the customer complain, a refund to customer is necessary.
But don’t worry, if the customer fails to get the downloadable file from your site, they usually will inquire in our 3dxchat Store Discord server. So this will notify the seller to fulfill the file via sending to them in Discord or by any means at both convenience.
Well its kinda beat the purpose of listing in the Store then, because we all love automation.
So if you are the seller using External/Affiliate product options that redirect customer check out at your site, kindly set up your file fulfillment properly.
To set up your PayPal in the store, you can follow the guide below :
- Login to your PayPal account. Make sure your PayPal account is ‘Business account.’
- Go to your profile > Account setting > Account Access Tab > API Access , click ‘Update’.
- Then Choose ‘Manage API Credentials’
- If this is your first time request API, you will see this and click confirm to request your PayPal API.
- Click ‘Show’, and copy paste your PayPal Username, Password and Signature to your 3DXChat store payment setting.
Last but not least, we highly recommend you to test your own product by uploading a $1 test item to test your transaction.
Yes Mhm i added this section because i deemed its super important to maintain a good communication between every parties with politeness and friendly manners.
3dxchat Store do not take any profit from any sales transaction thus we are really doing this for a silly passion and a desire to build and let more builders able to showcase their work either by free download (via www.3dxchatsharing.com) or want to generate some monetary value on their artworks.
Keep this community happy going and always make communication nice and easy, because there is nothing can’t be fixed with sincere, polite, honest manners.
So happy selling and keep this Store growing! Thank you 🙂
The 3DXChat Store can be more than just 3D builds, it's all about creativity in 3DXChat world.
We appreiciate All 3DX Chat creators make fair use of this Store to benefit our community with honesty and follow our guidelines. Thank you!
This Store is made specially for our 3DXChat community and users. All 3D builds and objects here are specifically using only 3DXChat World Editor to produce .world file that only can be used in the game. Please do not upload any other file format that is not applicable to 3DXChat game.